Shipping Policy
Shipping Policy
Thank you for shopping with 5 Mile Mercantile. We take pride in handcrafting every item and want to make sure your order arrives safely and on time.
Processing Times
Most orders are processed and shipped within 2–5 business days of purchase. During peak seasons or promotional periods, processing may take up to 7 business days. You will receive a shipping confirmation email with tracking information once your order has shipped.
Domestic Shipping (United States)
We ship all US orders via USPS and UPS. Shipping rates are calculated at checkout based on package weight and destination.
- Free Standard Shipping on all US orders over $49.99
- Standard shipping typically arrives in 3–7 business days after fulfillment
- Expedited options may be available at checkout
International Shipping
We ship internationally to select countries. International orders are shipped via USPS or UPS and typically arrive within 10–21 business days after fulfillment, depending on destination and customs processing.
- International shipping rates are calculated at checkout
- Customers are responsible for any customs duties, taxes, or import fees assessed by their country
- Delivery times may vary due to customs clearance delays beyond our control
Order Tracking
Once your order ships, you'll receive an email with a tracking number. You can use this to monitor your shipment through the carrier's website.
Questions?
If you have any questions about your shipment, please don't hesitate to reach out to us. We're happy to help.